This is a known issue for microsoft outlook if the recipients email client is not capable of receiving rich text format. When people send messages from incorrectly configured microsoft outlook email clients, a file attachment called winmail. This file contains formatting information for messages that use microsofts proprietary tnef standard and any attachments sent with the. If youre using a company computer, you may need to consult your companys it. Finally, try wmdecode, a free utility that will scan the winmail. Talismanip 7 years ago in email troubleshooting 0 sometimes we send a. If you force the emails to not be allowed to send as rtf, there is no risk of the winmail. Microsoft outlook automatically generates a winmail. What to do about the hassle when emails convert pdf. This tutorial shows you the cause of the issue as it relates to outlook email, and how to fix it. Buy microsoft office home and business 2016 from amazon. I have sent an email with a pdf and word attachment in all three formats.
If outlook sends a message using the rtf format for bold text and other text enhancements, it includes the formatting commands in a winmail. When you send an email from outlook using rich text, a plain text copy of the email is sent, along with an attachment called winmail. What to do about the hassle when emails convert pdf attachments. The pc emails out a pdf formatted attachment, the mac receives a winmail.
The fix is to resend the pcs outlook email attachment, but first delete the recipients autofilled email address. This works in most cases, where the issue is originated due to a system corruption. Attachment in received mail will changed to winmail. If you are attaching a file when creating a new trello card from email and that attachment. Have you ever received an email where you expected an important file to be. Why do some email attachments get converted into a. Outlook may also pack other file attachments in the winmail. Lifewire uses cookies to provide you with a great user experience and for our. Recipients of files sent through quickbooks receive an attachment called winmail. When you read about different outgoing mail format settings its meant for outlook. Receiving email clients that do not understand this code display it as an attachment. The problem itself is related to sending the email in a format called rich text format, which no. Check out inmotions business hosting solutions for scalable hosting servers.