The literature on diversity management has mostly emphasized on organization culture. The purpose of this article is to develop a conceptual framework to describe socially responsible diversity management. Pdf the indispensible nature of diversity management as a concept is no longer contestable, because it has become a major requirement for. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before. Pdf on jan 1, 2006, larseric petersen and others published diversity management find, read and cite all the research you need on researchgate. Hence, workforce diversity is the biggest challenge and at the same times the biggest opportunity for the 21st century managers. For a full examination of managing diversity in the workplace, it is necessary to use an interdisciplinary perspective. Successful diversity management helps managers to maximise employees knowledge and expertise to better achieve organisational objectives allen et al. Our goal is for all employees to support the comprehensive diversity management plan and its objectives. Diversity management is a managerial approach in response to these trends and can help companies to effectively and efficiently manage their personnel diversity, i. Challenges exist in guiding a population that differs in personalities and cultures, but. According to cornell universitys website, workplace diversity is a people issue, focused on the differences and similarities that people bring to an organization.
Workforce diversity management aims at developing and nurturing a common organisational culture and climate. This framework seeks to demonstrate that the desired social justice outcomes of affirmative action programs and the business benefits of diversity management programs can be achieved but only by undertaking initiatives at a number of levels. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Fda diversity and inclusion strategic plan, 20182021. The effects of diversity management on job satisfaction. It includes positive and negative influences of diversity management and the theoretical.
Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and political backgrounds. In addition, this plan incorporates employee feedback. To do this, i analyzed the diversity management programs from a sample of hospitality and customer servicerelated organizations that were named by diversity inc. Diversity management, a part of human resource management, involves the recognition, effective deployment and harmonisation of individual employee idiosyncrasies. One of the challenges in implementing diversity in the organization is the confusion between functional diversity and types of nonfunctional diversity. Diversity management, challenges and opportunities in multicultural organizations patrick a. In this section we will discuss various models that explain diversity. The boston consulting group, a management consulting firm, takes an approach to diversity that borrows from ecology. Benefits, challenges, and the required managerial tools 2 advantages.
Such a common organisational culture and climate leads to better human relations in the enterprise and produces allround organisational and managerial. Nrcs diversity management strategy is based on a commitment from managers, supervisors, and employees at the individual, group, and organizational levels. It refers to nothing more than variance or difference. The impact of workplace diversity on organisations core. To analyse diversity by taking into account these power mechanisms implies the continuous search for the peripheral position, as well as for the silenced aspects of each and every event, to search for a kind of multicultural intersubjectivity. Management being a social discipline deals with the behavior of people and human insight. This paper investigates the relationship of performance appraisals, sociocultural issues, affirmative action aa, and organizational capabilities in managing diversity and equality in the workplace. Successful strategies link diversity progress directly to business results. Diversity management and its impact on hrm practices. Aluko, olabisi onabanjo university, nigeria abstract.
For example, minority opportunitybased diversity and. The findings of the research have shown that there is a positive and high level relation between diversity management and job satisfaction, perceived group performance. The first type, intranational diversity management, refers to managing a diverse workforce of citizens or immigrants within a single national organizational context. It is your job to make the most of the diversity present in your company. Diversity management uses applied behavioral science methodology, research and. Diversity, difference and diversity management helda university. By analyzing economic, sociological, managerial, and educational perspectives, we can integrate an approach that most effectively investigates how diversity. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Diversity management is the strategy of using best practices with proven results to find and create a diverse and inclusive workplace.
They cannot be named, but without their input this book would not exist. In some organizations, diversity is strictly focused upon race, gender, religion, and disability status. Pdf managing diversity in south africa harsheen patel. Diversity management is a strategy to promote the perception, acknowledgement and. For the past forty years or so, the united states has struggled with the concept of affirmative action and its implementation. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals. Purpose and scope the objectives of the bureaus diversity management and affirmative employment programs are to adopt best practices to promote diversity and inclusion, and to identify and remove any barriers. Diversity management is the deliberate effort made by the leaders of an organization to hire diverse talent and support an inclusive workplace that values and protects each of its employees equally by providing resources to learn from, connect with and respect individual differences. Diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued, so that all can reach their potential and maximize their contributions to an organizations strategic goals and objectives. Diversity management represents a new opportunity for organizations to build the employers good brand and attract knowledge workers. Diversity management, challenges and opportunities in.
Hiring a diverse staff for your business creates a workforce that possesses a wide range of skills, talents and ideas. Definitions of workforce diversity, diversity and diversity management. Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and. Diversity management and ethnic minority subject positions. Introduction when people think of diversity, they may think first of ethnicity and race, and then gender. Best practices include effective use ofexecutive diversity councils,mentoring and sponsorship programsandemployee resource groupsto achieve desired results in recruitment, retention and. This study also suggests effective diversity manage ment strategies, including the use of diversity management paradigms and development. Diversity management and affirmative employment programs s approved. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. While there is no consensus among diversity management practitioners about purpose, methods, outcomes and values, a working definition of the field is. Further, diversity management can create a competitive advantage in areas such as recruitment, retention, marketing, problem solving, and resource acquisition e. It requires hr professionals first to recruit a competent and qualified staff. Primarily, this paper aims to make the concept of diversity management wellknown and useful in the managerial practices.
Therefore, diversity management is not the sole domain of the hr function in the organization as has been the case with affirmative or positive. I feel very honoured that you showed me such confidence. As a primary advocate for diversity management, the defense equal opportunity management institute deomi is in a unique position to offer resources for understanding and using various diversity instruments. Given this fact, businesses, educational systems and other entities are investigating ways to better serve their constituents.
Diversity management and affirmative employment programs. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. Diversity management is an emerging field of theory, research, teaching and practice. Socially responsible diversity management journal of. Introduction to issues in diversity management introduction the military is developing an increased interest in diversity management issues. Diversity management practices diversity management practices are. Diversity management is likely to increase the representativeness of minority groups in workplaces.
The business directorydescribes the definition of diversity management as, the practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group. Diversity management and equal opportunity in the dod. The practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group. Randel, gangaram singh institute for inclusiveness and diversity in organizations, department of management, college of business administration, san diego state university.
Diversity is in, much to the dismay of defenders of the past, the likes of arthur m. Managing diversity and equality in the workplace angel sharma1 abstract. Diversity management in the workplace article pdf available in acta universitatis agriculturae et silviculturae mendelianae brunensis 643. An introduction to workforce diversity management mba. Enduring systems comprise a broad variety of agents, which behave and respond to external stimuli in varying ways. Best practices in diversity management in customer service. Pdf diversity management in the workplace researchgate. Strategiesijr managing such diversity in organizations are discussed together with the impact ofmulticulturalism on organizational behaviour. Diversity management and human resource management the outcomes of diversity management have been widely discussed in literature.